At Just Massage, we recognize that people and life itself is not perfect and there are circumstances that can be out of our control (sudden illness, family emergencies, changed worked commitments etc.) and as such, we try to be as accommodating and flexible as we can with appointments.
However, we do also have to make a living and whilst it can sometimes be possible to fill appointments at short notice, this is often not the case. Generally the more notice we can give people the more likely it is we can fill the space left by a cancellation. Missed appointments are obviously impossible to fill!