At Just Massage, we recognize that people and life doesn't always run to plan and circumstances can sometimes be out of our control. As such, we are as understanding, accommodating and flexible as we can be with appointments.
Whilst it can sometimes be possible to fill appointment gaps at short notice, this is however often not the case. The more notice we can give people the more likely it is we can fill the space left by a cancellation - not many people waiting patiently on a cancellation list can necessarily attend within 24 hours. A "forgotten" appointment is obviously completely impossible to fill.
If YOU are unavoidably late for your appointment we will work to make sure that all your needs are still taken care of but please understand sometimes this may not be possible.
If we are running late, we will always endeavour to advise you in advance and if not adjust our timings to make sure you don't miss any of your appointment where possible.